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At Chubb, we offer the flexibility of choosing from several types of insurance policies, but our approach to treating clients with integrity during a loss is unwavering. Regardless of the type of claim you file, you can rest assured that our team will get it resolved as quickly as possible

Report Your Claim


To file a claim under this policy, please choose the claims reporting option below that best suits your needs. Please have your policy number, date and address of loss and information about any other individuals who may have been involved. Remember, the more details you provide, the better able we are to guide you through your claim experience.

Personal Accident & Health: Chubb Masterpiece and Passport 360 Policy

Phone: 1.800.CLAIMS.0 (1.800.252.4670)
Fax:     1.800.300.2538
Mail:    Chubb Group of Insurance Companies Eastern Claims Service Center
              600 Independence Parkway
              P.O. Box 4700
              Chesapeake, VA 23327-4700

Your Local Agent: Contact your agent or broker, who can submit a claim on your behalf.

Still have a question?


If you have additional questions, click here to go to our FAQ section.